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How can residents help shape building safety policy?
Residents' Reference Panel

How can residents help shape building safety policy?

The Grenfell Tower tragedy highlighted an underlying issue that individuals within high rise buildings were…
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How can the NHS in Scotland meaningfully engage the public?
Supporting NHS Boards in Scotland

How can the NHS in Scotland meaningfully engage the public?

NHS Boards across Scotland (in common with the situation across the UK) are currently witnessing a massive c…
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How can we find a sustainable solution to funding adult social care?
Citizens' Assembly on Social Care

How can we find a sustainable solution to funding adult social care?

This question has been the subject of much debate over a number of decades. Successive governments, inquirie…
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How can Northern Ireland break the deadlock on contested issues?
Citizens' Assembly for Northern Ireland

How can Northern Ireland break the deadlock on contested issues?

The Citizens’ Assembly for Northern Ireland met over two weekends in October/November 2018 to consider how…
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Does the public have anything to add to strategic infrastructure decisions?
Engagement with Water Policy in Scotland

Does the public have anything to add to strategic infrastructure decisions?

Increasingly the need to listen to the voices of the public is being seen as an essential component of good…
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How do the public balance the need for incentives and regulation in energy policy?
Home-owner engagement in energy efficiency policy

How do the public balance the need for incentives and regulation in energy policy?

The Scottish Government has established a set of ambitious climate change targets for Scotland, including th…
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Can government in the UK be made more open and accountable to citizens?
2018-20 Open Government Action Plan

Can government in the UK be made more open and accountable to citizens?

Open government is the simple but powerful idea that governments and institutions work better for citizens w…
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What do consumers value most from Post Office Outreach Services?
Developing a consumer-centered monitoring framework for Post Office Outreach services

What do consumers value most from Post Office Outreach Services?

In early 2017 the Consumer Futures Unit (CFU), part of Citizens Advice Scotland, embarked on programme of de…
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Why engage when you have a competitive monopoly?
Strengthening the Consumer Voice in Energy Network Company Price Controls

Why engage when you have a competitive monopoly?

Energy transmission and distribution network companies, unlike most commercial enterprises within the energy…
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