We're looking for a Support Services Administrator, to provide a broad range of administrative support services for our team
Involve is at the vanguard of changing our democracy. Combining innovative, high-quality practice with making a clear case for a democracy fit for the 21st century, we are showing exactly what our democratic future holds.
As Support Services Administrator you will play a key role in our team. You’ll help take Involve to the next level as a well-functioning, efficient organisation where we can get the best out of our working lives, supported by the best systems possible, your duties will include:
- Creation and support in the development of internal policies and procedures to support a well-functioning organisation, and help the team to ensure regular processes are smoothly completed.
- Providing administrative support to the Support Services team, including setting up systems for managing organisational support requests, placing orders, booking travel and accommodation and responding to general enquiries
- Administration of internal IT systems, enabling user access requests and responding to basic queries
- Administration of our CRM system, ensuring records are accurate and up to date
To succeed in the role, you will be an outstanding and detail oriented administrator who has excellent organisational, written and verbal communication skills. You will show lots of initiative, be a strong team player whilst also being able to work autonomously, as well as have a passion for our mission.
You will have experience in the administration of IT systems, including CRM systems and will be adept at building relationships with team members from across the organisation, proactively solving problems as they arise.
Salary band: £27,617 - £30,733 pro-rata
Location: Flexible. Must be comfortable with committing to regular travel both for project work and Involve team activities. Must be able to travel across the UK.
Hours: Part-time 24 hours per week
This is a dynamic and varied role. Download the job description to read more about the role, its responsibilities, and the competencies we're looking for. You'll find the job description at the bottom of this page.
How to apply
Apply online via the link below. The closing date for applications is 09:00 on Tuesday 27th August.
Apply online here
The online application form will ask you a series of questions:
- How you heard about this job
- Personal details
- Diversity monitoring (this section is optional)
- Application form:
- Please outline why you are interested in this role (max 300 words)
- Please outline your experience relevant to the essential competencies of this role. You will want to refer to the role description and the competencies in the job description. Please note that we are interested in any experience that demonstrates your suitability for the role (e.g. it may be in a work or voluntary capacity) (max 200 words per question)
- Please outline any experience relevant to the desirable competencies of this role. You will want to refer to the role description and the competencies in the job description. Please note that we are interested in any experience that demonstrates your suitability for the role (e.g. it may be in a work or voluntary capacity) (max 200 words)
- You'll be asked to upload a CV of no more than two sides of A4
- References
- Declaration
If you are unable to complete your application via the online form, please contact us at [email protected]
Please refer to the job description when completing your application:
Key points
- Your application will be blind reviewed, to ensure fairness. Your personal details and diversity monitoring information will not be seen by the assessor. Your CV will only be considered if you score well on the blind review. References will only be taken up upon appointment.
- We recommend that you prepare your answers elsewhere and copy and paste them into the online form.
- Candidates invited to interview will use their CV and the application form to demonstrate their ability to perform the role, using examples from their career and/or volunteering experience to-date.
- Candidates are unlikely to be invited to interview if they state they meet the criteria without providing supporting examples and evidence, or ignore the application instructions above.
- This post is only open to applicants who have the right to work in the UK.
If you are unable to complete your application via the online form, please contact: [email protected]
The closing date for applications is 09:00 on Tuesday 27th August 2024. Applications submitted after this date and time will not be considered.
Shortlisted candidates can expect to hear by Wednesday 4th September if they are being invited to interview.
Interviews will be held during the week of 9th September via Zoom video call. There maybe an informal second interview that will be confirmed at the time.